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29 May 2016, 02:51

Forum: Europe

Topic: Member pack login

Replies: 5

Views: 9938

Re: Member pack login

That usually happens if the member has not been activated.
Please make sure that the member is activated.

12 May 2016, 17:59

Forum: Lasertag Central

Topic: Login error

Replies: 87

Views: 419378

Re: Profile picture meets requirement but doesnt change

Dustwake wrote:Uploaded a profile picture measuring 50x50 and only 501.3 kb large. But all i get is a greyed out area with a little red X in the corner

@Rakesh
@Shex


This has just been fixed and is being rolled out to all servers today.

Rakesh

05 Jan 2016, 00:45

Forum: Europe

Topic: Lost card?

Replies: 7

Views: 24376

Re: Lost card?

@Labyrinth

As Azrael Said, if you register a new card for that member using the same e-mail address you can merge their cards. keeping all the stats and history associated with the lost card.

Rakesh

05 Jan 2016, 00:43

Forum: Europe

Topic: Member login fault

Replies: 1

Views: 5892

Re: Member login fault

@Labyrinth
can you please send me the QR code of the card so I can check the database and find out what is happening

25 Nov 2015, 14:45

Forum: Europe

Topic: Member kiosk off line?

Replies: 5

Views: 15196

Re: Member kiosk off line?

Can you please explain in more detail about what the problem with the member kiosk is?

03 Nov 2015, 12:35

Forum: Development

Topic: Capture on Nexus Pro

Replies: 3

Views: 13052

Re: Capture on Nexus Pro

@Labyrinth

Thanks for the information,
I will run some tests and see if I can replicate the issue and where the problem may be.

Thanks for the feedback.

Rakesh

03 Nov 2015, 12:33

Forum: North America

Topic: Achievement problems

Replies: 4

Views: 12517

Re: Achievement problems

The site is Hinkle Family Fun Center, I believe it is Helios CE. They have the most recent patch (as of today anyway). When is this next patch release going to be available? The next Patch for HeliosCE will probably be in a few weeks time, when it is released an e-mail will be sent out. It will be ...

03 Nov 2015, 12:32

Forum: Europe

Topic: North Nottinghamshire's Local League.

Replies: 2

Views: 6643

Re: North Nottinghamshire's Local League.

Great to hear that your first League night went well,
make sure to keep us all upto date on how your league progresses.

02 Nov 2015, 14:42

Forum: Europe

Topic: printing score sheets

Replies: 2

Views: 7952

Re: printing score sheets

@Labyrinth

When you open the print server click the designer button and then select the format you would like to use.
It will then open up the scorecard report designer which you can modify or just close and then it will use that template that is selected.

Regards
Rakesh

02 Nov 2015, 14:33

Forum: Development

Topic: Capture on Nexus Pro

Replies: 3

Views: 13052

Re: Capture on Nexus Pro

Hi Andy, can you please tell me which Capture game you are playing, and what version of the software is installed, you can find the installed version by opening the releasenotes.txt file located in c:\p&cmicros\ and also what scoreboard version you are running, the scoreboard version can be foun...

30 Oct 2015, 19:43

Forum: North America

Topic: Achievement problems

Replies: 4

Views: 12517

Re: Achievement problems

starfire Hi, can you please tell me what site this is at and what system they are currently running, If it is Helios CE they will need to wait for the next patch release that has a fix for the achievements module not going online. If you have any other questions or queries please contact me. Kind R...

30 Oct 2015, 19:34

Forum: Australian Capital Territory / New South Wales

Topic: Relocation

Replies: 6

Views: 25508

Re: Relocation

@Kat - If you are living in Pyrmont the best site for you to go play at that will be running leagues is CodeRed in Rose hill. it's about a 25 Minute Train Ride

25 Oct 2015, 06:50

Forum: Australian Capital Territory / New South Wales

Topic: Relocation

Replies: 6

Views: 25508

Re: Relocation

Code red in rosehill / Parramatta will be starting a legue there soon as well

15 Oct 2015, 20:16

Forum: Development

Topic: Cheating with rough play warning (HLP)

Replies: 4

Views: 17299

Re: Cheating with rough play warning (HLP)

Ok with rough play, you can change the settings in the game server settings Tilt Operation settings, set the rough play warning to De-Activate the player so they lose Health if elimination game. and if not elimination games, then set the rough play warning to a longer de-activated duration and also ...

13 Oct 2015, 20:15

Forum: Lasertag Central

Topic: Login error

Replies: 87

Views: 419378

Re: Confirmation Mail

Please Send Me PM's with your e-mail addresses so I can have a look in to it for you and activate the accounts Manually.

08 Oct 2015, 22:38

Forum: Europe

Topic: Members Kiosk registration

Replies: 4

Views: 12582

Re: Members Kiosk registration

all registration issues have been fixed and the site optimised a little bit more at the moment, The site speed will increase more in a few weeks time with rollout of new servers. (Currently being tested in Australia with some sites)

08 Oct 2015, 22:36

Forum: Europe

Topic: Achievements

Replies: 9

Views: 30004

Re: Achievements

@dCoderMG

This has been fixed for you, please log in again and it should be fine

07 Oct 2015, 02:49

Forum: Lasertag Central

Topic: Login error

Replies: 87

Views: 419378

Re: Confirmation Mail

Hey guys, I registered an Account on sunday but didn't get a confirmation mail. I checked my inbox folder and my junk/spam folder multiple times but didn't receive any mails yet... :( The "resend mail" function didn't work for me either. Hope to receive help soon. Regards Phoen1x Phoen1x ...

05 Oct 2015, 20:25

Forum: Europe

Topic: Members name problem?

Replies: 2

Views: 9268

Re: Members name problem?

We have one members Name problem. It is ok online @myzonelaser and the Mem/Terminal but when logging onto a pack it just says Pack Name? no Members name tried on a different pack and just says that pack name when logged on. Been a member for sometime and been ok? just this last month been a problem...

01 Oct 2015, 21:15

Forum: Lasertag Central

Topic: Login error

Replies: 87

Views: 419378

Re: NFC Card Issue

FGSniper wrote:PYes i am from the Hannover Site. The merge dont worked completly on the Website of i log in the Stats in the left Sidebar dont Change there are i Level 5 and on the Rank Page i am Level 6


@FGSniper
I am currently working on that issue in amongst making the website quicker.

30 Sep 2015, 14:56

Forum: Europe

Topic: Achievements

Replies: 9

Views: 30004

Re: Achievements

Ive just tried to register myself again, which was successful. I now got my stats on my profile, but in the citizen-board my account is listed twice - but that doesnt bother me :mrgreen: :roll: dCoderMG Im glad that it works for you now, there was a day or 2 that online registration was not working...

30 Sep 2015, 14:54

Forum: Lasertag Central

Topic: Login error

Replies: 87

Views: 419378

Re: NFC Card Issue

FGSniper wrote:So today i was an my Site and the merge worked but not completly on the Kiosk my Rank is 1 online ist is 5 and my played Games are 79 instead of 89

@Rakesh i saw you today at my Site but i dont wanted too interrupt you from your work.


Are you from the Hanover Site?

20 Sep 2015, 03:07

Forum: Europe

Topic: Members Kiosk registration

Replies: 4

Views: 12582

Re: Members Kiosk registration

The Kiosk now only requires a user to put in Alias so that they can play games and have their alias on scoreboard and phasor. If they wish to receive achievements and stats they will then need to complete registration from their mobile device or pc within 7 days. Any achievements they earnt will be ...

20 Sep 2015, 02:59

Forum: Europe

Topic: Xp & Ranking not adding up?

Replies: 3

Views: 9772

Re: Xp & Ranking not adding up?

Hi XP document in the most recent install is correct and upto date.
Please check that if there are still issues please let me know.
Sorry for delay in reply

20 Sep 2015, 02:18

Forum: Europe

Topic: Competition format Targets

Replies: 7

Views: 24086

Re: Competition format Targets

@Labyrinth the base targets mode in the competition format is currently not active that is why it only has the off option at the moment in a future update it will be activated and instructions changed.
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